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October 13, 2017

TRICK, TREAT AND TERRIFY!

There is magic in the night this Halloween, as ghosts and ghouls from all around the country come out to show their colours in England. From to haunted castles and gruesome ghost tours, to ‘death defying’ cocktails and a scareground for a fairground. See below for more spooktacular events across the country guaranteed to entertain both big and little horrors.

Frights for all the family!

The Haunted Castle at Warwick Castle
21-31 October
Scaredy Squires, Daring Dukes and Brave Knights alike will be drawn to Warwick Castle as a spooky spell of transformation lures them to The Haunted Castle. Every guest has the chance to win a sleepover in Knight’s Village with the exclusive #666Challenge and this year – for Brave Knights – the exclusive spectacle, Séance, dials up the dread as it summons the spirits of the dead. Every area of The Haunted Castle promises treats for all ages, with lighthearted fun for Scaredy Squires and hair-raising scares for Daring Dukes, and total terror for Brave Knights. The castle remains open until 9pm between 21-31 October; as darkness falls over the ancient towers and ramparts, the scare factor rises.
www.warwick-castle.com/explore/halloween-haunted-castle.aspx

A traditional Victorian Halloween at Blists Hill Victorian Town, Shropshire
21– 29 October
Join the residents of Blists Hill Victorian Town as they celebrate Halloween in traditional style. The Victorians marked All Hallows Eve with some curious customs and unusual rituals such as carving turnips (rather than the modern day pumpkins) into Jack-o-lanterns to frighten away evil spirits. Visitors can play light-hearted divination and fortune telling games with the townsfolk in their cottages, follow a trail around the historic streets to discover more about Victorian Halloween traditions and ‘meet’ Sweeney Todd, the demon barber who will be looking for more victims to dispatch. An Annual Passport Ticket allowing unlimited daytime entry into all ten museums costs £25 per adult, £20 for seniors, £15 for children under 16, £68 for a family of two adults and all their children and £50 for a family with one adult; under 5s free.
www.ironbridge.org.uk/explore/blists-hill-victorian-town

Halloween Entertainment at Blenheim Palace
21 – 29 October
This year Halloween has taken over the Blenheim Palace with thrills and spooks on selected dates, from finding a Crow in the State Rooms to a Spooky Trail to win a Halloween Treat. Hop on board the Blenheim Palace ghost train which takes you through a creepy tunnel to the Pleasure Gardens where a cackle of witchy goings-on are to be found. Families can lurk around the Labyrinth or take the Mini-Beasts Trail around the Pleasure Gardens. There will be Spooky Tours running throughout the week in the Palace with a ghoulishly special candlelit tour for brave witches and wizards. There will also be classic spooky storytelling in the cinema of the Stables Courtyard with ghostly tales; perfect for getting into the Halloween spirit. Indulge in a wickedly delicious Halloween Afternoon Tea at The Orangery during October Half Term and discover a whole host of treats in the Pleasure Gardens Deli including ice-scream and toffee apples, with pumpkin carving too! Entry available via a Park and Gardens pass from £15.90 for adults and £7.10 for children over 5. There may be a small extra charge for some activities.
www.blenheimpalace.com/whats-on/events/halloween.html

Screamland at Dreamland in Kent
20 – 31 October
Screamland meets the all-new Dreamland park for the first time. Ever popular, this fear fest sees the fairground become the scareground and will feature exhilarating mazes. There will be live music, fancy dress competitions and Get Spooked will be back for plenty of family fun for the little ones. Early Bird Pre-Sale Tickets from Standard £15.
www.dreamland.co.uk

Wizards on the line in the Isle of Wight
23 to 27 October
Wizard Week at the Isle of Wight Steam Railway will include displays by owls and birds of prey, magic shows, relaxing steam train rides, and the chance to tread cautiously through the enchanting Woodland Walk. Meet the friendly witches of Havenstreet and help them with magic spells and potions and dress-up as wizards, witches and other spooky characters with the chance to win prizes each day for the best costumes. Early Bird online prices adult £11.50, child £6, infant FREE, family £29.
www.iwsteamrailway.co.uk/events/wizard-week.aspx

Spooky St Albans Tours
25 – 31 October (excluding 29 October)
St Albans City Tour Guides will be hosting Ghost and Ghouls tours, with four tours on Halloween itself at 7pm, two at 7.30pm and 8pm. The tour guides take guests around the medieval cobbled streets of the city to the many centuries-old buildings where ghosts have been spotted. TV programme Most Haunted spent five days in The White Hart Hotel recording ghostly activity, including the ghost of a woman who was beheaded when she failed to duck as a coach went through the hotel’s low entrance to the courtyard in 1820. She haunts the place, dressed apparently in the travelling clothes of the 1820s period, and wanders around looking a bit forlorn. Charles Dickens got hold of this story and tells it in Pickwick Papers. Walks cost £5 for adults, £2 for children.
www.stalbanstourguides.co.uk

Fright at the American Museum in Bath
27 October
As darkness gathers the American Museum will host a special late night opening.  Behind the doors a host of ghostly storytellers await, ready with the most ghastly tails from American folklore. Visitors begin in the shadows of the seventeenth century room where they’ll hear the story of Bloody Mary, who terrorised villagers in rural Pennsylvania four hundred years ago. Whatever you do don’t say her name three times, and don’t look back into the shadows to see who (or what) might be following…Entry prices £6.50 per child and £12.00 per adult.
www.visitbath.co.uk/whats-on/museums-at-night-fright-at-the-museum-p2266143

Horrifying Hampton Court
22 – 28 October
Visitors will have the chance to discover the most rotten parts of Tudor history, joining the Court as an apprentice for the dirty jobs needed to make sure the palace runs smoothly on the Horrible Hampton series of interactive presentations for families promises to uncover the mad, bad and awful side of life as a Tudor (included in palace admission.) There’s also a Family Ghost Tour (31 October, 5 November and 7 January) where visitors can join a State Apartment Warder for an early evening walking tour where the history of the palace comes creepily to life! Along the way participants will discover the stories of ghostly apparitions, paranormal activity and all manner of spooky happenings from over 500 years of the palace’s history (tickets: £14 adults / £7 children). And there are further Ghost Tours suitable only for the over-12s on selected dates in November and January (Tickets: £27.50).
www.hrp.org.uk

Hair-raising events in Hampshire
There’s Spooky Storytelling and a Spirit Hunt at Butser Ancient Farm in Hampshire on 25 October and then the Watercress Line steam railway celebrates Halloween with its annual Wizard Weekend (28-29 October): dress up as a Halloween spook and take unlimited rides on the Wizard Express steam train, with lots of spooky activities to keep the kids entertained. Meanwhile Petersfield Museum hosts two Museums at Night events, one for children (well-behaved adults also welcome) and one for adults: kids can enjoy Harry Potter-themed activities including a fancy dress competition and arts & crafts activities, followed by the showing of Harry Potter and the Philosopher’s Stone with food and drink provided (tickets £10 children, £8 adults).
www.butserancientfarm.co.uk, www.watercressline.co.uk/product.php/34/wizard-weekend, www.petersfieldmuseum.co.uk

Terrifying National Trust activities, across England
Spooktacular tales and scary trails await brave families this Halloween at National Trust places across the country. How about taking a spooky torch-lit walk through Lydford Gorge in Devon, or decorating a ghoulish pumpkin at Calke Abbey in Derbyshire? At Godolphin in Cornwall, Spooky Stories (25 & Sun 29 October) will see professional storyteller Mark Harandon tell spine-tingling spooky tales to intrigue children and adults alike. Hear the account of Godolphin’s famous white lady Margaret Blagge, as well as tales of ghostly carriageways and haunted chambers. At Lyme in Cheshire, meanwhile, there’s a Fright Run for the fitness- and fright-loving visitor. Choose your distance and set off across the wild moors – but be on the look-out for spooky goings on. Don’t forget to dress for running: preferably with a Halloweeny twist! Prices vary per attraction.
www.nationaltrust.org.uk/features/spooky-halloween-adventures

Eerie English Heritage events, across England
Fair is foul and foul is fair this Halloween as English Heritage lowers the drawbridges across the land to visitors, where only the fearless need apply. From ghoulish games and creepy crafts to torch-lit tales and pumpkin carving, this series of events promises a couple of tricks and plenty of treats for all. There are torchlight tours of Carlisle Castle, Whitby Abbey will be illuminated and ghost and ghoul tours at Wrest Park, among other other-worldly goings-on. Prices vary per attraction.
www.english-heritage.org.uk/events

Say boo across Bristol!
Step on board the SS Great Britain’s Spooky Ship to meet a splendid array of spooks spiriting around the deck telling their terrible tales (28-29 October). The ship’s cast of ghoulish characters are brought to life by Bristol Old Vic actors delivering stories inspired by the darker side of the SS’s Great Britain’s 174-year-old history.  The horror continues with grotesque scars and deadly diseases: new for 2017, children can be transformed into contagious crew members with special-effect makeovers (21 -29 October). And look out for the Ragged Victorians (28-29 October). Fifteen characters will offer an immersive glimpse of the grit and grime of life in 19th century Britain. Bristol Zoo Gardens presents a Halloween Half Term inspired by Mexico’s Day of the Dead (21-29 October) featuring a haunted trail, Creepy Creature encounters and a Halloween Parade. At Bristol Aquarium, the half-term theme is Deep Defence (21 October – 5 November). Discover what’s lurking in the deep, dark depths of the world’s oceans and the curious defence mechanisms   developed by the curious creatures who live there. There are also Spooky Torchlit Tours – family friendly evening, after hours  (27 October) and Terrifying Torchlit Tours for the over 15s (after hours on 28 October).
www.ssgreatbritain.org, www.bristolzoo.org.uk, www.bristolaquarium.co.uk

Spooky goings-on in Stratford-upon-Avon
The wizards of Stratford’s most magical attraction are working their magic ready for Halloween as a spooky atmosphere stretches its ghostly arms throughout Magic Alley. During October guests will be amazed, spooked and surprised as the wizards create a bewitchingly bespoke adventure based on the Lost Years of William Shakespeare. Follow the clues and solve the puzzles to be rewarded with a treat – an audience with the Pumpkin King in his throne room. If you don’t enter into the ‘spirit’ he might just play a trick on you! Meanwhile, prepare for a scare this Halloween and explore the grounds of Shakespeare’s New Place. Hear the spooky tale of Shakespeare’s ghost, who roams the rooms in search for his quill. Celebrate All Hallows week at Mary Arden’s Farm with spooky pumpkin carving (small charge applies). Visit Chedhams Yard for pumpkin carving on 28 October and make your own magic lantern to take home. There is no charge for the pumpkins or candles.  Open 10am – 4pm with free entry.
www.seekthemagic.org, www.shakespeare.org.uk/visit, www.chedhamsyard.org.uk

Best for… ghoulish grownups  

Get spooked at Fright Fest, Bolsover Castle, Derbyshire
22 – 31 October
The doors to Bolsover Castle – one of the spookiest castles in the country – will be opening after dark for a brand new scare experience this Halloween. Built on the site of a pagan burial ground, there have been reports of ghostly apparitions and haunted happenings in the Little Castle and now you can discover the spine-tingling truth! Live actors, special effects and scary surprises combine to make this a terrifying event, not for the faint hearted. Before taking a wander around the haunted castle, call in to the bar for a special Halloween brew, catch a showing of the Only Fools and Corpses play and practice your scream on the spooky fairground rides. Entry costs £13.00 per adult.
www.english-heritage.org.uk/visit/places/bolsover-castle

Sample ‘death defying drinks’ with a Mexican twist at Dandelyan, London
27 – 31 October
Mexico City’s highly acclaimed Licoreria Limantour will be lending two of its top bartenders to London cocktail bar Dandelyan this Halloween, to bring laid-back Latin vibes and South American ingredients. Playing with the ideas of zombification, and cheating death, Dandelyan’s multi-sensory menu will comprise of five cocktails. Preservation will also be a key inspiration as the cocktails will extend the life of botanicals beyond nature’s intentions. Celebrating the flavours of Mexico with ingredients such as dried herbs, chilli and wood. Sample the menu via a 30-minute tasting experience where you will be guided through the ingredients used, paying per cocktail, ranging from £11-13 each.
www.morganshotelgroup.com/mondrian/mondrian-london/eat-drink/Dandelyan

Adults only Halloween Ghost Tours, The National Brewery Centre, Burton
27 – 28 October
Dress to impress and freak people out for these tales of passion, scandal and tragedy. Join one of the Halloween ghosts tours and work out whether the stories real, or simply old wives tales that have become part of legend. There are three tours each evening at 7pm, 8pm and 9pm. Tickets: £9.95 and include three beer tasting vouchers per adult.
www.nationalbrewerycentre.co.uk

Halloween Adult Ghost Tour Late Night Special, Hampton Court Palace
31 October, 22.20
For one night only, Hampton Court Palace will hold an exclusive late night tour that will take you further into the deepest and darkest secrets of the palace. From the spot where two bodies were discovered in shallow graves in the 1870s to the haunted realm of former Grace and Favour apartments, where will you find yourself when midnight approaches? Delve into eerie tales of residents past, with the route taking in parts of the palace normally closed to visitors, from empty former Grace and Favour apartments to disused stairwells. Tickets for the late night special cost £35 and include a warming beverage on arrival.
www.hrp.org.uk

Spooky Salisbury ghost walks Salisbury, Wiltshire
Join Salisbury City Guides as they search for Salisbury’s secretive ghosts. Salisbury has an amazing collection of ghosts, so if you think you’re brave enough, listen to spine chilling tales of hauntings and gruesome happenings from the city’s past. These tours include tales of witches, wizards, ghosts and the violent death of the Duke of Buckingham, plus much more. Explore hidden parts of the haunted city and hear tales of things that go bump in the night. Walks depart from Salisbury Information over Halloween. Tickets are available in advance from the Information Centre or from the Guide on the day.
www.visitwiltshire.co.uk/salisbury/plan-your-visit/salisbury-city-guides-p1312673

Go ghost hunting in ‘Europe’s most haunted city, York, North Yorkshire
York claims to be the world’s first city to run ghost walks – you’ll soon see why, with tales of murder, mayhem and gore at every corner.The ancient city of York in Northern England – with its history of brutal conflict and shocking tragedies – reportedly boasts more ghoulies, ghosties and wretched souls than anywhere else in Europe. That is, according to the International Ghost Research Foundation, which lists a total of 504 alleged hauntings here. Walking down the city’s eerie alleyways and peering into its mysterious nooks and crannies, it’s easy to let the imagination run wild. Join the hour-long walking tour and let the theatrical guides horrify you with tales of lost Roman Legionnaires, mass suicides and gruesome executions. Keep a look out for the Lost Boy and listen for the Lonely Piper, while discovering the city’s rich history and seeing its famous sites. Several companies run tours, including the Original Ghost Walk, which claims to have run the world’s first ghost walk over 40 years ago. Adults £5; Children £3.
www.visityork.org

For more information on Halloween events across England visit: https://www.visitengland.com/things-to-do/scare-yourself-silly

October 10, 2017

KIM WILDE: The Wilde Wild Xmas Show

Live Music News: O2 RITZ MANCHESTER

KIM WILDE: ‘The Wilde Wild Xmas Show’ With support from 80s icons Toyah, Carol Decker from T’pau and rock legends Lawnmower Deth

Friday 22nd December 2017

TICKETS:  www.kimwilde.com www.ticketmaster.co.uk

Kim Wilde brings her stunning live show to Manchester’s O2 Ritz for a special one-off date this Christmas on 22nd December – with support from Toyah and Carol Decker (T’pau) … making up a heavenly trio of 80s female icons.  To join these ladies and with the volume turned well and truly up are Lawnmower Deth who are set to inject the party with their unique brand of heavy-as-hell rock. Obviously, with Kim joining them on-stage at Download in 2016, a re-match was always on the cards…

 “Get ready for a cocktail of Christmas chaos and fun with me and my mates, all the tunes you love, and don’t forget your antlers!”  KIM WILDE

KIM WILDE: burst onto the music scene in 1981 with the classic ‘Kids In America’, a worldwide hit. This lead to a stunning career with over 30 million record sales spanning 12 albums and some of the most memorable hits of the 80s including, ‘Chequered Love’, ‘Cambodia’, ‘You Keep Me Hangin’ On’ (number one in the USA), ‘You Came’, ‘Never Trust A Stranger’ and ‘Four Letter Word’ to name but a few.  Live she has previously supported two icons of music Michael Jackson and David Bowie. Now she is synonymous with Christmas via her beautiful and critically acclaimed, ‘Wilde Winter Songbook’ album (which featured her favourite Christmas and winter inspired songs alongside her originals) as well as her Christmas tube train viral sing-a-long with her brother!

TOYAH WILLCOX:  In a career spanning over 40 years Toyah has amassed thirteen top 40 singles, recorded twenty-four albums, written two books, appeared in over forty stage plays, acted in fifteen feature films and presented hundreds of television programmes. Her hit singles include It’s A Mystery, I Want to Be Free and Brave New World and her platinum-selling albums Anthem and The Changeling confirmed her status as one of the most significant talents of the 1980s.

CAROL DECKER (T”PAU):  T’Pau burst onto the music scene in 1987 with the hit “Heart & Soul” reaching No. 4 in both the UK & US charts. Her classic ballad “China In Your Hand” stayed at No. 1 for 5 weeks – the longest serving No. 1 of the year! To date, “China In Your Hand” has appeared on more than 150 compilations, and has become one of the most played songs of the 1980’s.  Further hits include “Valentine,” “I Will Be With You,” and “Sex Talk”.

LAWNMOWER DETH: The band formed in Nottingham and is led by front man, Pete Lee. Their many singles include the notorious cover version of Kim Wilde’s Kids In America!  The bands sense of humour exudes in their live show with costumes and capers alike. They are permanent fixture on the festival circuit having played Bloodstock, Download (a whopping 5 times), Damnation, Hard Rock Hell, Beermaggedon and Hammerfest.  They claim to be one of only three bands you can name that have kept their original line up for 30 years.

October 5, 2017

Get financially prepared for Christmas in under 12 weeks!

There is now less than 12 weeks until Christmas and for many of us that means only 2 more pack packets to pay for the big day. These top tips will help you budget efficiently and avoid the “Christmas debt hangover”.

2 pay packets until Christmas: How to prepare your finances for the big day.

Here are money.co.uk’s top tips on how to get prepared for the big day.

1) Start with a budget. Write down how much you can afford to spend, then divide this into presents, food and drink, decorations and social occasions.  If you have a lot of people to buy for work out how much to put aside per person. Don’t forget to budget for things like cards and wrapping too.

2) Payday plan: Put a portion of your pay packet aside as soon as you get paid between now and Christmas. You’ve only got 12 weeks left and you don’t want to get to December only to realise you’ve run out of time to put money aside.

3) Look for discounts: Black Friday is on the 24th of November, so make sure you start preparing early for it. Sometimes the best deals will can be found online before the “big day”. Use sites like camelcamelcamel to track prices and see if you really are getting a true bargain.

4) Book Christmas travel in advance: Book train or coach tickets early and use discount cards if you have one. Pre-book taxi’s after the Christmas party, get as many people to share with you as you can and agree a price with the taxi company before you get picked up. Trying to get one on the night will be a nightmare and could cost a fortune.

5) Switch bank accounts and get £££. Some bank accounts pay you for switching your current account – be quick the money can take 60 days to come through – just in time for Christmas!

6) Use budget shops:  Start buying dried goods like gravy and things that will last now to spread the cost of your Christmas dinner. If you spot a deal in the frozen good aisle grab it and make the most of the pre-Christmas deals.

7) Switch credit cards: If you haven’t saved as much as you want, consider using a 0% credit card to help spread the cost of Christmas over several months without hefty interest fees. Just be strict with yourself and devise a plan to pay it off before the interest kicks in.
If you’ll have the cash to pay off your bill at the end of the month, go for a rewards card that gives you cashback on your spending.

8) Redeem loyalty points: Check balances on your loyalty cards and use your points to help cut the cost of Christmas. Use Tesco Boost to get up to 4x more than your vouchers are worth with one of their partners. Remember your Boots and Superdrugs cards too where you can get amazing great value gifts.

9) Out with the old: There are so many buying and selling apps like Shpock and eBay and even Facebook has a way of you easily selling your unwanted things. Having a clear out and getting money for your goods is a great way to earn a bit of extra cash to put towards Christmas. You can also have a look for goods that you might need for the big day and get some great bargains.

10) Stoptober: Why not use the month of October to give up spending money on things you don’t really need. Be savvy with your cash by making packed lunches, not buying takeaway coffees, making fakeaways rather than nipping to the Chinese and limit your spending on snacks and beauty treatments. Set yourself a target and see how much you can save over the month then put this towards the Christmas dinner.

You’re safer visiting Manchester and London than walking your dog or making a brew!

It has been a testing few weeks with the terrorist attacks in Manchester and London. Some Group Organisers are nervous about venturing into the cities. We are writing to inform you our team are prepared and vigilant and have been trained in prevention and protection.

In October last year, long before any attacks in Manchester, our team attended the Greater Manchester Police Headquarters for a training session in counter terrorism. In the spring we have rolled our Counter Terrorism training programme out across the team weeks before any events in Manchester had happened.

Our team are trained in how to stop an attack from happening and if that’s not possible then how to mitigate the impact. We are trained to seek out suspicious behaviour and packages. We know how to take actions to strengthen passenger security and keep our passengers safer. Although the UK is on a severe security grading the chances of an incident happening on your trip are extremely low indeed.

Over the last 10 years there’s been 1.4 deaths per year in the UK due to terrorism – which, according to research from BuzzFeed, means you’re more likely to be killed by dogs (18 deaths per year), hot water (100 deaths per year) or using your phone while driving (2,920 deaths per year).

On the night of the Manchester Arena attack we had numerous coaches out on conference work which ended up in the city on lockdown all night. Our team handled the events of that evening superbly. We also provided complimentary transport for the councillors attending the vigil in Manchester and provided transport for the victims families at the One Love Concert.

Manchester is a City United. We don’t live in fear and we go about our daily business as normal. You should too. You can be assured that the safety of our passengers is paramount and we take whatever steps necessary to make our services safer for our passengers.

Thank you for your continued support. Assuring you of our close and personal attention at all times.

Yours sincerely,

Philip Hitchen
Director

October 4, 2016

Seven Ways to Turn a Back Street Business into an Award Winning Player

1

Build a team – and appreciate it

Football: Ever noticed Pep Guardiola when Man City are playing? He stands on the touch line or sits in the dugout. You never see him in goal, shot stopping. Or playing centre half, stopping attacks. Or running up field trying to score a goal. He manages the team.

Ever find yourself shot stopping in your organization? Or running up field trying to score a goal? Why do we do that when we have a team? The problem with a lot of entrepreneurs and managers is they try to do everything themselves. It’s time to delegate and save your time. List all the functions that happen in your organization. Then delegate each function to one of your team. Have one key person managing each department and have them report to you every week. This way you can manage the department with your departmental manager offering support and advice when needed, with them having full control and support off you to make decisions and get things done.

A human being will do ten things in a day. 9 really well and 1 not so well. The problem with most organizations is the person will never hear anything good about the 9 things they did well, but they will never hear the last of the 1 thing they didn’t do so well. This drives morale into the floor and makes people perform poorly and eventually leave. Offer praise on an individual’s achievements and focus on the positive feedback. Watch them grow.

2

Work on the business - not in it

Once you have built a team, with departmental managers, have a general manager sit over the departmental managers. This is the one person who is calling the shots over the others in times of need. You only need deal with this one person daily with a team meeting once a week.

Get an office in your home. Work from there. You will gain a perspective of the business and be able to change it to what your vision is. Sometimes being in the woods means you can’t see the trees clearly. You get a better perspective of something if you are stood outside of it. The same happens when you work out of the business. With a mobile phone and a laptop, you can work from anywhere in the world and truly create a better work life balance. Imagine working from your Spanish holiday home, the beach or a coffee shop?

Once the operational side of the business is delegated out you can concentrate on training and motivating your team, improving your marketing and building a brand.

3

Invest time and money

Invest money on key assets. In the transport sector these assets are your vehicles. Then sweat those assets. Work them. Have them busy on contracts and income producing activity. Have financial targets for these assets and make sure you achieve them.

Train your team. Whatever department they work in, make sure they know what they are doing to the best of their ability. Most employers on the smaller side see training as a waste of time and money. They may have invested in their staff only to see them leave or not realize their full potential. Train your team so they are brilliant at what they do. Train them so they are good enough to be head hunted off another company, but treat them good enough so they wouldn’t want to leave

4

Listen to your customers

If you are offering a product or a service get your customers feedback on how you did. Then make improvements based off their suggestions. Have a ‘customer feedback form’ for the customer to complete after every experience. Make a holiday prize available to one lucky customer so people feel it worthwhile to complete your aftersales form. Regular customers who value your service will help you improve it because it will be to their benefit.

The improvement list will come in and you can start improving the business. Imagine contacting a company and telling them all the things you would like improving. Then they write back to you thanking you and informing you that they have made the changes and they can’t wait for you to experience the upgraded service. Customers love being listened to and being taken care of. Offer the best service with a smile.

5

Get audited

Get consultants to audit your business and improve your game. Meet these new guidelines. Consultants are like fitness trainers to businesses. Ever had a fitness trainer train you down the gym? They ask you to do a hundred sit ups and when you knock them out, when you get to ninety-five they say, “Give me another twenty!” Before you have even realized you have knocked another twenty out! You would not have done that without the motivation of a fitness coach. The same can be said in business with consultants. They push you to new parameters.

Set BIG goals and go and meet them. Having regular audits means you constantly thrive to be on the top of your game and this will be reflected in the service you offer and the financial rewards will follow.

6

Compete in industry awards

Who are the market leaders in your industry? What do they do that you don’t? Find out! The best way to become a market leader is work like one. An easy way to do this is compete in industry awards. You may think that you are not worthy to compete at an industry level but everyone has to start somewhere.

Completing applications for industry awards will make you think about your business right across the board and it will highlight weaknesses or areas that could be improved. This is the real joy about awards. It is not winning the award which is great in its self. It is the improvement to the business and the status it brings to your team. Ever wondered why the SAS was considered the elite soldier? Because they were called ‘Special’ – The Special Air Service. People grow another inch when they think they are special and they produce results to match.

Start competing at industry awards and follow people who are having the success you crave. Our life is what our thoughts make it. Start thinking successfully and your actions will produce the results you imagined.

7

Make it fun – create play at work

Who wants to work in an organization that is boring? I don’t! You don’t! Imagine working at Virgin or Apple? You bet it wouldn’t be boring would it?! So make your place an exciting place to work. What could you do to spice things up? Have breakfast with your team first thing on a Monday morning? Have a few cocktails after work on a Friday night? Take an activity day out team building? It’s all the rave in the corporate world of 2016. Take a day out to the races? Have a company barbeque? Organize a company holiday? Have a Christmas party? Whatever you do, plan it with enthusiasm. Keep it real not fake and have fun. See the joy it brings to the team. It is priceless.

(It was once said that Brian Clough the Nottingham Forest manager, took his players out to the pub on the eve of a European Cup Final for three beers. He thought it would create a party atmosphere, settle the nerves, and made sure the players slept before the biggest game of the club’s history. It worked!)

What can you do to create some fun?

7 SMALL THINGS TO CREATE SOMETHING BIGGER. HAVE FUN AND LIVE YOUR DREAM IN 2016.

Best Regards,

September 14, 2016

How to Avoid Litigation and Ensure All Your School Trips Are Care-Free and Fun-Packed

Who would take a school trip in today’s ‘compensation culture’ society? Embarking further than the school gates with groups of young people is an increasingly terrifying prospect, given the alarm caused by highly publicised disasters and the explosion of paperwork that accompanies such events.

Despite this, every year, around one million, four hundred thousand passengers take excursions with Belle Vue and return fit and well, with a new enthusiasm for one another.

“There is no doubt,” said one teacher, “that trips are entirely worthwhile - they can have the effect of transforming one’s relationship with children. You have a chance to experience each other with the defences down and make contact on a human level that school often precludes.”

By starting early and keeping the tips below in mind, a school trip can be a rewarding and relatively painless experience. Funtastic school trips start here….

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June 20, 2013

Passenger Safety – how NOT to do it!

Looking at the article by Mel Holley in Routeone’s magazine on page 12, dated 6 June 2013. It tells of a story of a coach operator taking a trip to Alton Towers from Scotland in March 2010.

Unfortunately the coach was travelling in snowy, icy weather and the vehicle collided with a bridge on the A73 near Biggar, Lanarkshire, and fell into the river, resulting in the loss of life of a student, Natasha Paton.

However, while Sheriff Nikola Stewart said the standard of driving was the cause of the accident, she concluded that the fatality would probably have been avoided if Miss Paton had worn her seat belt.

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GET YOUR FREE COPY - Easy Guide to Coach Hire Booking

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