Belle Vue provided a fleet of Belle Vue Coaches for coach hire in Manchester at the Safe Drive Stay Alive event held at Manchester Arena.
Lesley Allen, Other Emergencies Co-ordinator, from the Safe Drive Stay Alive Greater Manchester Team wrote to the sales team at Belle Vue Coaches to express their admiration and gratitude for a flawless transport service delivering over and above expectations once again.
Leigh Olsen, from our Sales and Operations Team here at Belle Vue, not only delivered the best possible logistical support any event could hope for, she also pitched in to help with many other aspects of the operation to ensure it worked for delegates and organisers alike. Fantastic customer service should always be recognised and, once again, the team at Belle Vue wishes to congratulate Leigh for the amazing testimonial below.
After providing transport and logistical support for 6 years, it’s important, at the end of each event, to understand what worked well and how the service can be developed for the next operation. It’s crucial to Belle Vue’s Operations Team that we constantly innovate and develop our service – ensuring no customer feels they have settled for a good service, we want it to always be a great service.
Below is a transcript of the testimonial from Lesley and you can also follow this link to read the original piece. Once again – great job, Leigh!
Greater Manchester Fire and Rescue Service
Subject: Safe Drive Stay Alive Greater Manchester, March 2019
On behalf of the Safe Drive Stay Alive team, I just wanted to extend a huge thank you to your whole team of drivers and co-ordinators for the exceptional services we received once again from you at this week’s Safe Drive Stay Alive project.
You provided return transport for around 2,600 students for us over the last 3 days, and we didn’t have one vehicle arriving late. In fact, they almost all arrived at the Arena at the same time. This meant that our performances could run really smoothly and the students’ overall experience on the day was excellent.
Leigh did a fantastic job and was totally on top of every issue before it even arose and became part of our team helping out with all sorts of tasks when the transport was sorted for the day.
This is our 6th year of working with you on this project and it’s always a pleasure as we have complete confidence in the service you are able to consistently provide.
Thanks again, Lesley