Testimonials

Testimonials

coach hire testimonial after manchester bombing
coach hire testimonial after manchester bombing
Frankie Byrne
Sports Development Coordinator
Mahdlo (Oldham) Youth Zone

19 April 2016

Dear Phil

I would like to take this opportunity to say thank you to your team for helping us out on Saturday. We were struggling for transport to an annual event that our young people really look forward to. I had been let down by another company but one of your employees (Damian Ditchfield) really pulled out all the stops to accommodate us and for that we are incredibly grateful. The customer service throughout was a credit to your organisation.

James Gavaghan
8 April 2016

Dear Bellevue coaches,

I am a teacher who led a trip to London which was taken by Bellevue coaches from the 3rd to the 5th of April. Our drivers were Bruno and James and I would like to say how helpful, courteous and friendly they were at all times to the pupils and staff. We had a great time and the drivers contributed enormously to this.

Thank you.

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Tracey Cant
Reception Teacher
30 March 2016

Hi there,

I just wanted to say that we used your coaches today to take our school children to Smithills Farm and it was a real pleasure to travel on them. I was on Marcus Welby's coach. We were really impressed with the coach - it was immaculate and the children were really happy to have a dvd played on the journey!

Marcus was really pleasant, very helpful and patient. He drove really safely both on the outward journey and the return. The other driver seemed very pleasant and helpful too but as I wasn't travelling on his coach couldn't comment more than that although everyone who travelled seemed happy. We will definitely mention it to our admin team to use you again.

Anna Okkonen
Matkatoimisto Farmimatkat Oy
26 March 2016

Hi Rik

I would like to give you some feedback and yes, its positive! First of all I appreciate your professional manner of picking up us up from the arrivals hall and all dressed up, very nice! And our driver Mike was brilliant indeed! Very professional, always on time and tried to make our journey as pleasant as possible. I really appreciated that he checked the route before hand and also found out that the Keswick road was closed so he arranged an alternative route and that way we avoided a timetable disaster. I also appreciated the fact that he shared some information about the area.

I had reserved shoe covers for all the farm visits but unfortunately the last visit was a bit challenging because we visited both field and dairy buildings and I had to save the shoe covers for the dairy part and therefore our shoes were a bit muddy after visiting the paddocks as we entered to the bus. I am really sorry for this and I hope it didn't cause too much trouble for Mike.

All in all I am very happy for the Bellevue service and bus quality. Keep up the good work! I am happy to contact you with future groups!

John Gawlyk
15 March 2016

Good morning Rik

As you know we used your company for our trip to London last Saturday (12/30/2016), and we write to thank you for an excellent and professional service throughout. The booking procedure and quality of the coach were first rate and more than matched our expectations. Mike Harrison, our driver for the day, certainly kept our group fully informed of their need for strict time keeping, which he managed to achieve which indeed is a first for us!

We thank him for getting us to the venue and back home exactly on time and safely using a professional manner at all times. He did an excellent job.

We certainly will use Bellevue Coaches again and will recommend your service whenever possible.Once again many thanks. On behalf of Ukrainian Youth Association Manchester.

Diane Watkinson
VIP Manager
21 February 2016

Good Afternoon Jennifer,

I have just been alerted that our Client was given a Feedback form on Sunday, and has taken it back home to Dubai, so please find Feedback:

After travelling the world, and experiencing Many Different transportation companies, I can wholeheartedly say Belle Vue was amongst the best. The vehicle was of a high, clean standard inside and out. Luxurious and Professional. Mr Boal, our driver, as expected was extremely Professional, Knowledgeable of the area, Nothing was to much trouble. I can't recommend Belle Vue highly enough. After many years in Business, It is nice to see a company, that understands Customer service comes First."Hope to be working with you in the near future.

Jo Pepper
(Trip organiser)
23 February 2016

Good Morning Phil,

Just a quick email to say a massive thank you to you and your team for making our school trip down to London an enjoyable experience for the children and a relaxing (ish) one for the teachers. The two drivers we had Patrick and Luis were fantastic. They conducted themselves in a friendly yet professional manner, they were very amenable and considerate of the weather! They were very approachable for both the staff and the children alike.

Please pass on the thanks once again to Patrick and Luis.

Carly Horan
Teacher of Performing Arts
Performing Arts Department
Aquinas College
17 February 2016

Dear Belle Vue transport,

I am emailing to express my thanks for two drivers who took us to London on the 27th January, their names are Rob Gill and Phillip Littlehales.

They were extremely professional throughout our two day trip and very friendly to talk to. They were also extremely flexible with toilet and refreshment stops.

What stood out to myself as leader of the group was their knowledge of the area where we were staying as well as knowledge of motorway services. We were extremely impressed with the new coach we had been given, it was very comfortable. Also Rob and Phil played all the dvd's we asked for when we asked. We felt very safe and confident in their driving abilities and also in their interactions with our students. They are both lovely men and deserve a commendation for their hospitality and professionalism for our trip. They also communicated with us extremely well over the mobiles and met us promptly at each stop. Phil even walked to find us at the theatre to direct us to where the coach was parked.

Please thank them on behalf of Aquinas College, Stockport. We will certainly look to Belle-Vue to hire again,

Arnold Ellershaw
District Commissoner 
Tame Valley Scouts
10 February 2016

Good Morning Rick,

I would like this opportunity to send a huge thank you to yourself, Kevin Rothwell the driver and the whole team at Belle Vue for your time and professionalism in our booking and the supplying the 83 seat coach for the cubs visit to Blackpool.

The coach was excellent as was the driver and the cubs and leaders had a great time even though the weather wasn't all that good.

Once again on behalf of Tame Valley District Many thanks for all your help and support.

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Cheadle Hulme High School 
(to NEC Birmingham)
Driver - Mike Harrison
4 December 2015

Mike was very helpful and knowledgeable and he was exceptionally patient with us. He made our day go so smoothly and with humour! Thank you Mike Hope to see you soon.

Copley Academy
(to Bradford Media Museum)
Driver - Keith Jones
16 December 2015

We took a whole year group (140 students) to Bradford media museum and the journey there and pick up from school was trouble free! The coaches were waiting for us when we had finished and the driver Keith had thought about what route would be best to use to get us home faster! Brilliant, thank you.

The Angel Centre
(to Various destinations in Leeds)
Driver - Phil Wright
16 December 2015

The driver Phil was so flexible and helpful as we needed to change times, meeting points and find somewhere to eat. Phil took great care off us and enabled everyone to have their needs met and saved the day! The drivers service overall was top marks! Top driver nothing too much to ask for.

Northenden Campus
(to Edge Hill)
Driver - Marcus Welby
16 December 2015

The vehicle was prompt on arrival and we loved the Christmas decorations! It was a very smooth journey and was an overall excellent service with accompanying Christmas sing along! The driver Marcus was very friendly which was lovely.

Broadstone Hall School
(to Leeds Sports Arena)
Driver - Marcus Welby
11 December 2015

I book coaches for school events so I needed a decent service to transport dancers. I can honestly say I will definitely use you again for out of school events and will pass your good services to other local businesses and stele holders. The driver Marcus was dressed very smart and professional and is a credit to your business, his manners and patience was brilliant! Also when Marcus introduced himself he had already done research about where we were going which was outstanding!

Amanda Cross
Inclusion Coordinator
The Factory Youth Zone
16 December 2015

Hi Donna,

The Factory Youth Zone used your service last weekend. I would like to thank both drivers and your company for the excellent service you provided.

Ken drove our staff and young people to a residential at The Calvert Trust in the Lake District. Lee then did the return journey. Both drivers were very helpful and assisted with young people in wheelchair. They were polite and professional at all times.

Thank you again. I hope we can use you again for any other trips we plan to do in the future.

Kath Jarratt
2nd Glossop and 3rd Hadfield Brownies
9 December 2015

Just want to let you know how good your driver was with us on Saturday his name was Mike Harrison.

We went from Glossop to the Panto in Stockport and he was brilliant with the Brownies. He put music on so they could sing along and was very funny with them at the start of the trip, but also got across the safety issue of seat belts etc. We were very impressed with the coach as well how nice, clean, comfortable and quiet it was, well the coach was but Brownies were singing away, very loud.

Many thanks Hope you all at Belle Vue coaches have a great Christmas!

Rachael Nock
Administration Manager,
Abbey Hey Primary Academy

8 December 2015

Hello Rik

We would just like to let you know that our driver taking the children to Altrincham, Phil Kellitt Was absolutely AMAZING!!!

Very professional, helpful and went the extra mile to help the children and staff. Once again, thank you so much to everyone there - you have been a great help in rearranging our trip. Phil - you're an absolute legend!!

Deborah
CLB Coopers
4 December 2015

Morning Adam

Just to let you know that our trip went very well yesterday; Kevin gave a great service and the bus was perfect for us.

We will definitely be using you again in the future!

Gary Lloyd
Senior Assistant Headteacher: Teaching & Learning
4 December 2015

I have recently returned from a weekend visit to London and your company provided the transport for the visit.

I would like to congratulate the drivers, Luis and Rob for their EXCELLENT service. It made such a difference to have such professional drivers. They made the trip most enjoyable and were most helpful throughout.

Could you please pass on my thanks to them personally. They are both outstanding ambassadors for your company. I hope that we get to work with them again in the future on one of our many trips.

Deborah Burch
Snog Productions
3 December 2015

Hi Donna

Just a quick note to let you know how great our driver Derek Shearer is. The service has been top notch. Very comfortable transportation and friendly service.

Thank you so much!

Dave
2 December 2015

Hi Donna

I booked your company for a trip last Friday 27th November and it went really well, your driver Derek Shearer was superb, good driving, polite & very approachable. He is a credit to your company. The coach was superb and I hope to use you again in the future.

Michele Eden
20th October 2015

On Oct 16th I conducted a tour to The Royal Albert Hall with your Driver Marcus Welby.

This was an Exclusive Newmarket Event which involved 4,775 people on 95 coaches. With professionalism & organization Marcus ensured that we were the first full coach to depart the venue & maintained exacting timings on all arrivals & departure. His London knowledge was of great help to myself & passengers.

Please pass on my highest Regards.

Neil Bourne
20th October 2015

The The Newmarket Directors and Operations Department would like to express their thanks to you and your staff for making the above concert such a success for our passengers! Vehicles supplied were Tip-Top, and drivers were very helpful, the transport ran like clockwork!

To get 4700 passengers into and away from such a challenging venue in such a short time is a credit to us all. Once again, thanks for your support and your driver James Elliott.

Julie Carss
Claddagh Assoc. of Irish Dance
18th October 2015

Dear Adam,

We've just got back from Bognor Regis having been driven there and back very safely by your great driver, James. He was really considerate and friendly and did his best to make sure our trip was successful.

Please see below a photo taken on our return to Manchester. Please feel free to use this on your website as an example of customer satisfaction!

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Hazel
Newmarket Tour Manager
Newmarket Tour to Buckingham Palace

29 September 2015

Dear Adam,

Just thought I'd let you know what a pleasure it was to work with James last weekend. He was reliable, courteous and helpful and displayed good humour at all times - even when finding himself trapped in his hotel room and having to climb out of the window!! His driving skills were great and commented on very favourably by the passengers.

Please see below a photo taken on our return to Manchester. Please feel free to use this on your website as an example of customer satisfaction!

Kathryn Moffatt
Brimington Junior School
18th September 2015

We have just returned to school after a two night stay in London.

I just wanted to let you know that Patrick who was our driver for the three days was excellent. He was really pleasant, helpful and very skilful in taking that large vehicle around the busy roads.

Thank you for the great service we received from your company - from booking through to returning to school yesterday.

Robin Brammar
AEO President
6th September 2015

A big thank you to you all (and particularly our drivers, Mark, Viv & Paddy) for ensuring that our congress plans ran smoothly (Midland Hotel Manchester to Capesthorne hall). You provided a highly professional service and we would not hesitate to recommend you again if asked.

Natalie Ryder
and all the ladies from Cheadle Medical Practice
23rd August 2015

Hi just emailing to say thank you for the brilliant service we got from you company and John yesterday! We will be recommending you to anyone who might want to use Bellevue coaches in the future!

Michele Thompson
18th July 2015

I just wanted to write a quick email to say that I worked with Rob Gill as a tour manager last week and wanted to say thank you for his help and professionalism.

A passenger got sick from heat exhaustion and wanted to sit on the bus while I waited inside for the other passengers. He took care of her and got her St John's Ambulance assistance when she needed it.

I know the passenger was very grateful and I was able to continue doing my job knowing she was in safe hands. He was a good driver throughout and made the trip safe and enjoyable.

In this job I meet a lot of terrible and unhelpful drivers so I thought I would write quickly to appreciate a good one.

Chris Bass Gualbert
Holmewood House School
Tunbridge Wells, Kent
24th July 2015

My name is Chris Bass Gualbert and I had the privilege of being driven around Belgium by Phil on our recent trip with NST. Phil took the party of 46 to various venues in Belgium from Monday 13th-Friday 17th.

He was absolutely brilliant. Nothing was too much trouble and he drove with absolute professionalism. He managed to get us where we wanted, when we wanted. He managed to load and unload the bus with speed and safety. This alone was a pretty enormous task bearing in mind how much equipment we had including a drum kit and 37 stands as well as countless orchestral instruments, keyboards and amplifiers.

Picking up was always on time and as close as he could possibly make it. He made the trip wonderfully enjoyable for all.

As the leader of the party I could not have been more impressed with his total dedication. I could not be more grateful. Many, many thanks for allowing us to have him for the trip.

Pamela Heywood
Assistant Director of Finance
16th July 2015

I have been asked to email from a member of Staff regarding the Belle Vue driver who took to Blackburn Rovers yesterday (16th July).

She said that the driver Gary was fantastic and a real credit to the company. Please can you pass on our thanks and appreciation.

Thanks again. It makes a real difference having a nice driver!

Paula
The Willows Primary School

19th June 2015

Morning Adam

Just a quick note to say thank you to Lewis one of the drivers yesterday, he was an absolute star, three members of staff have been to me already this morning praising him, he was really considerate and caring with the children and staff.

Please could you pass the message to him?

Sue Carroll
1 Bridge Street West, Manchester

11th June 2015

I did ring your office to let you know how great your employee was when he drove for the Newmarket tour to Longleat. Although the coach had problems causing problems for our departure. Marcus kept us updated until the problem was resolved.

Throughout the trip he was helpful, polite and an all-round star! He is a lovely bloke and I hope he will be driving when I go to the Eden Project later this year. Please pass on this compliment to Marcus and especially his Managers.

Many thanks & Fondest Regards.

Matt & Claire
7th June 2015

Hi Adam

Just want to thank yourselves, the driver Alan, the conductor Joanne for an absolutely brilliant experience yesterday at our wedding. Everything couldn't have gone better.

Alan was awesome, both of them really gave a really great service everyone had a great time on the bus and it was an absolute showstopper at the church.

The priest said it was a first for him to see a vintage bus turn up a the church...everyone was impressed. Thank you so much for adding that extra touch to our day we're so glad we booked the bus!!!

Many thanks again for a brilliant experience on our special day.

Mike Smith
Lead P.E. Manager
St James Primary, Gorton
28th May 2015

Just to let you know that Marcus was fantastic driving the coach to London for our Man city trip and also he was great with the children/staff always being helpful!

Elizabeth Lee
Group Leader
Greenbank High School
28 May 2015

Dear Adam,

I've been asked to provide feedback for the two drivers were took Greenbank High School to France and Belgium. Both drivers, John Gilbody and Phil Littlehales were incredibly helpful and flexible.

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Carol Welsby
Middleton MS Group

27th May 2015

We hired a coach on 28th May and our driver was Marcus Welby. I just wanted to say how professional he was. He made our members feel at ease, especially the member who was clamped in, in his wheelchair.

I can't stress enough how fantastic he was at his job and I thought you would like some feedback on him.

(Dr.) Max York
Area Sales Manager
UK & Export | Netcontrol UK Ltd
8th May 2015

Dear Adam,

I would like to thank Vance for his excellent and professional work on our trip.

Belle Vue should be rightly proud of how Vance represents and acts on your behalf.

Andy Baker
Secretary - Yorkshire Federation of Referees' Societies
Dinnington Under 15 rugby to tour - Lille 1st May to the 4th of May
6th May 2015

Good afternoon,

I was the Tour Manager for the Dinnington Under 15 Rugby Team that went to Lille last weekend, including parents. Please pass on our huge thanks to Luis, our driver for the trip, he was absolutely fantastic.

Everybody was appreciative of his professionalism and his easy going nature, and he couldn't do enough for us. He is a great advert for your company!

Tanya
5th May 2015

Hi Adam,

I am emailing with regards to our journey to Edinburgh on the weekend.

We had driver called 'Robbie' I just want to email our thanks to him from myself and all the hen party, he was brilliant and couldn't have made our journey any better. Genuinely couldn't have asked for a better driver.

Sue Stephenson
29th April 2015

Hello Adam,

I would just like to say how kind and helpful Marcus was to our group with disabilities on our outing to Port Sunlight yesterday. His driving was excellent and we would hope to have him as our driver again.

Roland Buckley
Business Support
North Manchester Neighbourhood Regeneration Team
23rd April 2015

Hi Rik,

I just wanted to say thank you for providing an excellent service yesterday and thank you to the driver for his professionalism and patience. My colleagues were very impressed with the tour and with the coach, hopefully we can use you again.

Jarle Grov
21st April 2015

Dear Rik,

Thank you for your help with this group. Feedback from the group was that the bus was very nice, on time and great service by the driver Sharon Plumtree. We will give you our best recommendation and would love to work with you on future events in Manchester.

Mr Roger Abbot
21st April 2015

To whom it may concern,

I am writing this letter about your driver Matt Turner on the 21/04/15 as I feel that his actions went above and beyond the call of duty.

I was stood outside Trinity High School this morning waiting for a bus into town. There was an older lady crossing the road coming towards me in the bus stop. The old lady took a terrible fall into the middle of the road. Your driver whom was parked a little further down the road saw this happen. It is quite a busy road.. your driver jumped into action..

He first of all stopped all traffic coming from behind his coach.. making sure it was safe.. With myself he checked the lady was ok asking her various questions whilst he was calling an ambulance .. He stayed with the lady until the ambulance arrived and even offered me a cup of coffee which was very nice of him.

This driver must be a credit to your company and I wish to thank him so much as you don't often see random acts of kindness like this any longer.

Cllr. Bernard Sharp
Hale Barns Ward
Trafford Borough Council
13th April 2015

Dear Sir,

Re: 246 Bus Service Altrincham

I am writing as a senior Councillor of Trafford Borough Council regarding your operation of the above service, and in particular at the request of the service users. I am currently the vice chairman of the Licensing Committee, member of Manchester Airport Group and was a member of the Police Authority for 13 years prior to its dissolution.

I personally regularly use this service which runs past my home and accordingly have extensive knowledge of this route and furthermore the Transport facilities throughout Greater Manchester.Many of your customers give me a complimentary feedback of the excellent service offered and in particular the very helpful attention given by all your regular drivers to young mothers with children, passengers with disabilities and the elderly needing assistance with access.

I have personally discussed all this with your driver, Graham, David and also Alan who are all always willing to show kindness to all passengers. Graham has informed me that he also undertakes your school contract with St Ambrose College, Hale Barns (which is my own Ward) where I am a long serving Governor of the College.

Finally may I say that I am used to writing letters of complaint so it give me much pleasure to sincerely write this letter with my thanks and appreciation to your operation of the contract.

Please do contact me if I can be of further assistance or otherwise

Andy
8th April 2015

Hi Adam,

Just an initial line from me to thank you & Belle Vue, for a wonderful start to our day. George, John and the Vintage Bus were spot on. They did everything to make our journey a true experience. Please thank the guys again from me - and us.

Janet A Terry
PA To Senior Sales Director UK
8th April 2015

Hi there,

We just wanted to say a massive thanks to Jeff for putting up with our filming today (and he's pretty good actor too), He was courteous and fun.

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John Ashton
7th April 2015

Good morning,

This last weekend our rugby club, Old Brodleians, went on tour to Holland. The tour was arranged through S&C Travel Ltd, and we had a Belle Vue coach driven by Luis Moreira. It is a pleasure to provide some outstanding feedback in relation to Luis.

His driving and timekeeping were excellent, which you would expect generally. It was however the personal customer care provided by Luis that really stood out. We had a group consisting 11 adults and 24 Under 17 rugby players, and Luis engaged and communicated brilliantly with both age groups and was a real pleasure to deal with.

Luis ensured that the whole travel experience, despite being a lengthy journey, was of the highest possible standard. As our team coach commented (who was on his 3rd such tour) "Luis was by far the stand out amongst the drivers provided"

As a final comment, we were impressed with the quality of the coach and would have no hesitation in recommending or utilising your services for any future tours.

Ben Lyon
5th April 2015

To Belle Vue,

I am emailing to say how excellent the service was from Robert Gill, he was our driver whilst we were on tour from 2nd April to 6th April. Rob made our tour and the bus was impeccably clean. Could not recommend him more highly.

Anna Ducie
Sports Development Officer
25th March 2015

Dear Adam and the BelleVue team,

I hope you're all well. Just thought I'd drop you a note to say a big thanks for providing the coaches and co-ordinating the car park yesterday! Without you and the efficiency of the team the School Games wouldn't be able to run.

I'd also like to thank you for being patient with the last few stragglers that decided they wanted to hop on the buses after not requesting it, it's really appreciated and we couldn't have done it without the support from you all!

The event has gone down really well & we've had some great feedback already - Overall we had over 1600 young people participating, across 32 competitions and 13 Sports; and the competitions were supported by 170+ young volunteers, and further 30 + Volunteers.

Graham
22nd March 2015

Hi Adam,

Just a note to thank you regarding our coach booking. From the point of my first call the service has been superb and matched by our driver today, Kevin who even helped with our equipment and stuff. Really impressed!!

We will be playing that gig again and that and any other gigs we have needing travel we will be using you.

Jo Atherton
Old Hall Drive Primary School
20th March 2015

Hi,

I felt I had to contact you and tell you how wonderful one of your coach drivers was on our class visit to Stockley Farm on Monday.

My name is is Jo Atherton and I am a class teacher at Old Hall Drive Primary School and I took 60 Reception children to the farm on Monday 16th March.

There was two coaches booked, a yellow coach and a white coach that Mike was driving. My class had the pleasure of being driven by Mike on the white coach. Mike arrived early and his coach was immaculate. He was a delight with both the children and adults and I very much look forward to having him as our coach driver on future trips.

What a credit to your company!

Steve Unsworth
Norris Bank Primary
10th March 2015

Good Afternoon, Mrs Koutsouvelis the year 4 teacher Just wanted to give you some positive feedback from this mornings trip we had to the Etihad Stadium, she wants to say a big THANK YOU to the coach driver for Phil for being so nice.

Could you please pass on the comment to the coach driver on our behalf. Thanks Again.

Ceri Hopkins
Operations Manager
9th March 2015

Hi Adam,

Hope you are well, I just wanted to pass on some feedback from University of Queensland - good job - thanks!

We asked, "Did the organisation of the coaches work successfully?" "I would say, our driver from Bellevue coaches in England, Luis, was superb and was there early every day and knew exactly where he was going in NW England and in London. He was really excellent and if you are using Bellevue again, I'd really encourage you to try to get him as the driver.

Simon Spencer
Head of Business and Enterprise
St Nicholas Catholic High School
27th February 2015

Hi Phil,

I would just like to thank you and the drivers for an excellent service that they provided for our trip to Paris. They were punctual and went the extra mile throughout the trip.

Andy Marshall
Assistant Curriculum Co-ordinator for PE/ Teacher i/c BTec
Maricourt Catholic High School, Liverpool
23rd February 2015

Hi,

We recently went to Rotterdam on a Football Tour and we had John Gilbody as our driver and he was fantastic, a great ambassador for your company. He was great with the kids and a real asset to our trip. I would be most grateful if you could pass on my thanks to him, and make his manager aware of the excellent service he gave to our school.

I have provided a photo that I would also like you to pass onto him, the fact that a Man Utd fan lasted the very long weekend with a bus full of scousers must have really tested his patience!!!

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Steve Sweeney
17th February 2015

Hi there Phil,

I just wanted to take the opportunity to get in touch with you, to discuss the highly positive experience that I have had over the last week, in dealing with your team specifically, Adam Bradshaw and Richard Tapper.

I had initially been in touch with Adam about photographing one of your vintage buses for my portfolio. While this sort of enquiry is not the norm for Adam (not being a sales enquiry), he was exceedingly helpful, accommodating, and went well out of his way to ensure that I had everything that I needed. A really pleasant individual, and a genuine credit to the company.

I was then passed on to Rik Tapper as he was working on the day that I came for the shoot. I cannot stress enough how far out of his way Rik went for us. He was obviously very busy, but made sure that the bus was close enough for us to reach the power cables with ( this was no mean feat, as the bus had to be woken up after its winter hibernation). On top of this he made absolutely sure that we had everything we needed.

I never write these sorts of e-mails, but I feel that in this case, it is really important to give positive feedback!

Paul
Student Union
27th November 2014

Hi Donna,

Regarding to the coach service on last Sunday, the 23rd of Nov, I would like to express our appreciation on behalf of our club to the driver on that day, Paddy. Please pass on our big thank-you to him.

Can you also request Paddy for our future bookings, he was professional, patient, very kind and a nice man.

Lesley Allen
Greater Manchester Fire and Rescue Service
25th November 2014

Hi Adam / Rik,

A massive thank you for the way you professionally organised all of our transport over the past 2 weeks. The whole group are very grateful and cannot wait to work with you again soon.

Philip, we really wanted you to know what an absolutely brilliant job Adam and Rik have done for us over the past few weeks. Please extend our thanks to all of your drivers who helped with this project.

Lawrence
The Manchester College
20th November 2014

Hi Adam,

Just a quick note to say the coach and driver (Mike) were fantastic for the trip to world skills on Friday 14th November.

Shayne Gamble
20th November 2014

Hi Adam,

I would like to take this opportunity to show my appreciation to you and your team at Belle Vue for a job well done.

The whole experience was easy, straightforward and most importantly hassle free - allowing me to concentrate on other issues during the event.

This was all topped off by your impeccably professional driver John - I would appreciate it if you could convey my personal thanks to him...his patience and flexibility yesterday ensured that our event was successful

Jo Ridley
(Dolphins Group Leader) Dreamflight 2014
5th November 2014

Hi all,

I just wanted to email and thank-you for the continued reliable and excellent service provided by Belle Vue for our charity Dreamflight and the Dolphins Group. We had a fantastic trip this year which started with the great participation from your drivers Kat & Vance!!! (dressing up as Mickey and Minnie)

Please could you pass on my thanks to them both from all the Dolphins!!

Tony Williams
3rd November 2014

Hi Adam,

Just want to thank you for the coach and driver you supplied for me for our trip to Wetherby races on Saturday. The coach was fantastic poshest one I've been on! Your driver Anthony was a smashing lad. Once again thanks Adam.

Eric Waddington
22 October 2014

Hi Adam,

Many thanks to all at Belle Vue coaches for our recent excursion to Blackpool. All of our tenants had a fantastic time and I will definitely be recommending you to others especially if they are planning a trip for older people. The driver, Patrick, was brilliant with everybody and showed great patience and conducted himself like a true gent.

Many people have approached me to say what a great job he did on the night and he was a first class advertisement for your company. Hats off to Belle Vue Coaches and especially to Patrick for a job well done!

Sam
City Street Coordinator
City in the Community
13th October 2014

Hi Adam,

Just wanted to say a massive thank you, the service your driver Luis provided was great and he helped out in so many ways and was really flexible when needed, he is a credit to your company and I will be in touch for future events.

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Colin Musgrave
Divisional Branch Manager
Cromwell Manchester
30th September 2014

Morning Gents,

Sorry for the late reply. I would just like to say a great thanks for the service you as a company offered. Mike Harrison on the day was fantastic this despite my original concerns. I would like you to pass on my thanks directly to Mike for the professional and polite manner he dealt with myself and the rest of my staff and intern my customers, who all had a wonderful day out.

We have this event every 2 years and will not hesitate to use your service again!!! Thanks to you all and especially Mike.

JimWheelton
Salford Disabled Motorist trip organiser
25th September 2014 GTO Day Out

Dear Donna,

Please pass our sincere thanks to Rik for a great day out,he his great ambassador for Belle Vue, you could not have wished for a more pleasant & considerate driver most helpful in all ways we would travel with him again even when we book our trips out with you, he made the day!!!!

We have never had a bad driver yet in all the years we have been travelling with Belle Vue coaches.

Ruth Coulthard
Conference Director Association for Heritage Interpretation
25th September 2014

Hi Adam,

I just wanted to say a big thank you for the excellent coach provision today. Rob your driver was excellent and gave us a very smooth and comfortable journey to all our destinations. He was a great tour guide too. The coach was first class and I will definitely reccomend you to others.

Thanks again for all your help and an excellent day.

Mr and Mrs Hesford
16th September 2014

Huge thanks to you and your company.

We write this message with huge thanks and gratitude, from the bottom of our hearts. Your vintage double decker bus set the scene for the start of our wonderful wedding day, on the 30th May this year, it was a great ice breaker for our guests, especially the fact that you allowed us to provide our own champagne on board.

Everyone thoroughly enjoyed the journey and we had huge compliments from all of our guests. Your company was professional and courteous at all times. Your driver George had a smile on his face throughout and was patient as a few guests were running late! 🙂

You were easily contactable throughout the months prior to the wedding to answer any queries, I even had a call from a manager the day before our big day to congratulate us and wish us all the best which was such a lovely message to have received.

So thank you Belle Vue for a day on one of your buses that we and our guests will never forget.

Debbie & Jonathon Burr
15th September 2014

Dear Belle Vue,

We just wanted to thank you and our coach driver George for looking after our wedding party on 9th August. The vintage coach was a lovely addition to the wedding of our daughter and was a great way of getting guests to the reception and getting the bridal party to the church.

George was very helpful. The roads were very busy that day and there were several road works along the way which made it a difficult drive with a vintage bus, as was attempting to get the bus right to venue at Hilltop.

We really appreciate George's efforts. We would like to commend him for his friendliness and hard work.

Friends & Residents of Bramhall Close
14th August 2014

Barbara (the treasurer) contacted our office to say how very please she was with Vance and how polite, kind and friendly he was. She was very happy with the service and would love to have him as their driver again.

She asked if we could pass this on to him, to let him know how grateful they were to have a nice stress free wonderful day.

Maung
29th July 2014

Many Thanks for your great service. We had a fantastic time. Marcus was very professional and helpful. We are very satisfy with his service.

We have booked another trip on 31st July. Can you please organise with Marcus if possible.

Jacqui Byron
Heathlands Village
25th September 2014

Hello Adam,

Can I just express my thanks and appreciation for Anthony the driver on our last trip to Tatton he was exceptionally courteous and helpful to all the carers who also pass on there thanks.

Lynne Bezzina
CALL plus - Trafford
16th July 2014

Hi Adam,

I would just like to say thanks to your service everything went smoothly with our trip to Pendle Village Mill yesterday. Please pass on our thanks to Patrick he was very professional and friendly. I look forward to using your service again in the future

Stephen Drake
Watch & Merchandising Manager
Prestons, Prestons of Bolton, Rolex at Prestons
16th July 2014

Adam,

Apologies for the delay in sending this email as I've been away and just returned today. I just wanted to say thank you for your service on Saturday 5th July for our client visit to the Formula 1 qualifying at Silverstone. Mike Harrison, who was our driver for the day was excellent.

Very friendly, courteous and professional. The minibus used was perfect in terms of a luxury feel, especially with the type of clients that we took on this event. We would most definitely use your services again if the occasion required. Again, many thanks.

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Janet Bredbury
Hyde Ladies Probus Club
3rd July 2014

Just a note to thank you for all your help in making our trip to Dunham Massey on 25th June very enjoyable.

Thank you to Patrick our driver who was a delight. The accessible access coach was used by a few members not just the wheelchair user.

Beverley Burton
On behalf of Ryecroft Foods
2nd July 2014

Hi,

In this day and age when people are so quick to complain I thought I would take the time to give you some positive feedback on your Company which we used on the 1st and 2nd July.

When organising any event, things don't always go to plan, so it was reassuring that the drivers Anthony and Trevor were on time, courteous and very professional please pass on our thanks to the two drivers involved.

I would highly recommend your company and wouldn't hesitate to use you again.

Brigitte Mills
30th June 2014

Dear Phil,

I just wanted to write to say how impressed we were with the service received from your company and, in particular, from the driver Rik for our daughter and her friends prom trip last Friday. One of the other mums had booked the vintage single decker bus so I spoke to Rik a few days before hand to firm the arrangements, given that our house was to be used for the departure.

He was very helpful and accommodating and on the day itself had the courtesy to ring me to confirm details and his arrival time. He arrived absolutely as agreed, the bus was just as the girls had hoped (all 12 of them.....) and his service and fun with them ensured that they arrived for their Prom in style and very happily.

Rik was courteous and polite with everyone, he quietly ensured that the trip went to plan so no parental worries were required and he gauged just perfectly the entertainment and fun the girls wanted for their journey. All the parents were delighted with the service and we will all highly recommend you.

Should the need arise for transport we will not hesitate to use you again in the future. I am aware that people are usually quick to complain and slow to praise so wanted to let you know how pleased we were with Bellevue coaches and what a good ambassador for the company you have in Rik.

Keith Machin
20th June 2014

Hi,

Reference our recent hire of your vintage double decker bus on the 20th of June for our Son's wedding at Manchester Town Hall and venue at Halle Saint Peters Church.

I always like to give credit when due for services and attention to detail. Your Staff from the day of booking have been most helpful and understanding and the booking was a flawless exercise.

Your driver and his assistant were extremely patient and courteous while waiting for the photographer to complete her shots of the various group staging's etc, to which again we thank them for their professional attitude and approach they are a credit to your Company and services.

Thank you once again for playing your part in making the day of our eldest Son's wedding a very special and memorable day. Please pass this on to your Managing Director and to all involved.

Damian J. Ditchfield
Sales Director
H.N Nuttall Limited
June 2014

Dear Phil,

I just wanted to express my thanks and gratitude for the excellent service as provided by both Belle Vue Manchester and Phil your amazing and accommodating driver.

The service from the first conversation with yourself, to the vehicle cleanliness and your superb driver was faultless and without any doubt at all Belle Vue Manchester will only ever be our first choice for Coach and corporate travel. Once again our sincere thanks for the fantastic experience given from your company and your team.

Tony
May 2014

Good evening Ian,

I hope this email is directed to the right person? Recently I was in England with Westlake Boys High School of Auckland, New Zealand. Anthony from your company picked us up at Manchester Airport and dropped us off a week later in London.

He was a very good and friendly driver who very quickly won the respect of our 4 staff and 30 students. Nothing was too much trouble for him and he made our stay more enjoyable. I am unlikely to be in England again with a group but if I was I would have no hesitation in using your company and requesting Anthony.

Nicola and Luke Stubbs
19 April 2014

Hi Adam

We just wanted to say a massive thank you to you, your colleagues and the especially bus driver George. We hired your double decker bus for our wedding last sat (19th April) and it was fantastic.

Nothing was to much trouble for the boys, they took our guests here there and everywhere.

We would like to do an official review for other customers, can you tell us how we can do that please.

Adam you were great from our first enquiry, indulging all my questions. We hopefully got some cracking photos too that you can have if you would like.

Michelle Steer
on behalf of 10th Head Green Brownies
April 2014

Hi,

I just wanted to let you know about our experience from the weekend. Both journeys were fantastic, the coaches were spotless inside, the drivers were smart and they were lovely with our Brownies.

The drivers were very helpful and great drivers. They arrived on time and made everything so easy for us. Last year we used another company and had a bit of a nightmare!

We don't go on many trips but next time we will certainly be in touch. I also work at a school so I'll make sure my colleagues know!

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Lisa Johnson-Lake
Year 5 Teacher
St. Marys Catholic Primary School
June 2014

Hello,

Just a short message to inform you of our complete satisfaction with our school bus driver Jason. He takes our Year 5 class to the swimming pool in Marple each Thursday at 9.05am. He is by far the most helpful and pleasant driver we have had in the years I have been taking the children swimming.

Jason always takes our pupil in his wheelchair to put him in position and strap him in his seat belt securely, checking carefully to ensure our pupil is safely positioned and comfortable. He keeps the bus beautifully presented and clearly takes a pride in his work.

Would you kindly pass on our gratitude and appreciation. He is an excellent ambassador for your company.

Ann Brierley
School Business Manager
St Joseph The Worker RC Primary School
June 2014

Hi,

I would just like to give positive feedback from the coach trip this morning to the Halle, the teachers have said the driver was really helpful and kept the children entertained, they all come back on a positive high, can you please thank Ian from us and we look forward to booking you again for future trips.

Jane Tinker
April 2014

Hiya Donna,

I have been told to drop you an email. I rang earlier wanting to express my thanks for your service yesterday. We had a long trip with young children to Nottingham for a gymnastics comp and as usual, nothing went according to plan!

Our driver was NORMAN and I would really like him to be recognised in some way as he was so so helpful and accommodating with us. He looked after our children and the teachers and went above and beyond his normal duties.

Please will you pass on our thanks and gratitude to Norman and we look forward to more business with you.

JAMES HIRST
RESEARCHER
CBBC
June 2014

Just a quick note to say thank you to everyone at Belle Vue for all your efforts on Thursday. Everyone at Belle Vue was exceptionally helpful and accommodating. The filming went really well and the sequence will look great.

Particular thanks to Ian, you really got into the spirit of the show, and did a marvellous job teaching Naomi to drive the bus!

Janet Tetlow
School Business Manager
Plymouth Grove Primary School
13 March 2014

Hi,

On behalf of the school we would like to commend your driver, Ali. He was extremely polite and courteous to both staff and children and was very thorough in his delivery of Health and Safety. He is a credit your company.

We look forward to using the services of Belle Vue in the near future.

Gemma Hulme
Deputy Head & SENCo
Mellor Primary School
13 March 2014

Good evening,

Just wanted to thank you following the trip to Formby today- I described it as a 'like clockwork' day- please pass on our thanks to the driver.

We are so sorry about all the sand- maybe someone could have a sand pit at home! Anyway, look forward to hearing from you again in the future.

Ron Griffith
Www.footysport.net
10 March 2014

Adam,

A big thank you to the drivers and yourself for a job well done with the football teams from Lillestrom SK. A very good price with the daily rate and all your drivers were very accommodating with the frequent changes in the schedule due to the weather and the coaches decisions. We will certainly call on you for future incoming tours in the future.

WELL DONE.

John Caves
1st Team Manager
Moseley Rugby Club
8 March 2014

Hi,

On behalf of the club can I say thanks for all the arrangements that you put in place for us. All went very smoothly (even the crossings were flat calm which I was amazed at!).

Can I also say that Phil Littlehales was tremendous, professional, flexible and a great advertisement for your company. I will have no hesitation in recommending your company in the future.

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Andrea Walkden
(Secretary)
Shaw & District Disabled Association
8 March 2014

Dear Sir,

I would just like to thank our driver Patrick for the wonderful service he provided to all our members on our recent trip to Meadowhall, even though some of our members asked about Tom.

Sylvia and Tony wish to thank Patrick for his assistance in locating them when they had got lost in the Shopping Centre. He was very courteous and professional. The journey was excellent and everyone enjoyed themselves.

We will be booking with you again in the New Year.

Mike Richardson
2 March 2014

Hello,

We used one of your coaches for an outing to Skipton yesterday the 27th. Would you be kind enough to pass on our thanks to Lewis who drove us. He helped make the day a success.

Throughout the time we spent with his coach he was very pleasant, professional and most importantly a very smooth and confident driver who relaxed all the passengers.

We will most certainly be using Belle Vue Coaches again and would be very happy if Lewis was once again our driver.

Pauline
Women Of Hope Leader
1 March 2014

Dear Adam,

Just want to send this message to you and your colleagues to say we felt like royalty going to London on our women's conference. It is a yearly thing so we will be contacting you again to book for next year August. Your driver, think his name was Patrick, is a credit to the company.

We had elderly ladies and he's was very supportive helping them on off the coach. Very, very pleasant there and back, please give him our thanks.

Mrs Cheryl Moran
Educational Visits Administrator
MGS
19 February 2014

Hi Adam,

The ladies/teachers on the Luton coach said can we let you know coach driver Rob Gill was great with the boys and made the journey feel safe, excellent driver and would like to pass on their thanks.

Claire Jones
(mum of Alice)
16 February 2014

Dear Adam,

Just a quick note to thank you very much for the Vintage Double Decker you provided for my daughter's Prom last night. All the arrangements went like clockwork.

A special mention should go to George the driver who was not only very patient with the girls as they had their dozens of pictures taken, but also joined in with the spirit of the occasion by encouraging lots of very loud singing!A great night was had by all.

Thanks again for all your help.

Jo Heslop
Behaviour Support Unit
26 June 2013

Dear Donna

On 10th June 2013 we used Belle Vue to take 82 students to Paris on a school trip for 5 days. We had 2 drivers per coach: Rik Tapper and Mike (coach 1) John Gilbody and Rob Gill (coach 2).

We cannot fault the service provided, professional, caring and very customer focused. The logistics of taking away 82 students can be at times daunting yet the drivers helped out when possible crossing roads etc, definitely going that extra mile. Students and staff bonded well with the lads and they were very much part of our trip!

I was on coach 2, I believe feedback has already been given for coach 1. Rob and John easily built up an excellent rapport with us straight away and it clearly shows they can adapt to suit different clientele. It also seemed equally important to them as it did to us that the trip would be a huge success and enjoyed by all concerned. It was!

Can you please express my thanks to your team. I would not hesitate in recommending your company again, your drivers are a credit to the company and will certainly use you again in the future whether that be school business or personal.

Mr David Evans
26 June 2013

Hello,

My husband and myself hired one of your mini coaches from the 20th May until the 22nd of May. We had your driver named Les who made the trips very nice and interesting and we also felt very safe and confident with his driving. He also arrived on time.

We would also like to say a big thank you to your staff that help us with the reservation and payment they were very helpful polite and pleasant to deal with. Our Australian friends who were on the trip enjoyed the experience and have returned home with happy memories of the event.

Once again a big thank you to all concerned and we would be very happy to recommend your company and would use you again in the future.

Melanie Williams
16 June 2013

Hello Adam,

Just wanted to drop you a note to say what a fantastic weekend we have had on our rugby tour to Edinburgh.

The coach was great and our driver, Louis was wonderful. He was courteous, punctual, drove us wherever we wanted to go, joined us for dinner in the evenings and always had the most fantastic smile on his face, whilst remaining professional.

So would like to give credit where it is due and say thank you to Louis for being part of our weekend. Will definitely use Belle Vue coaches again.

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Emily Shields
Deputy Library Services Manager
MMU Library Service
6 April 2013

Hello,

I hired some coaches for an event on Tuesday March 26th (between Manchester & Gorton Monastery) and I just wanted to let you know how incredibly helpful the two drivers running the shuttle service between ten and midnight were.

Colin and Lewis were absolutely brilliant; I hadn't fully thought through the logistics of transporting 250 people back in only two coaches when it was a minimum of a 30 minute round trip and they were so supportive in helping me organise how to do this. They really did go out of their way to help out and I just wanted to let you know.

I had ordered the coaches as part of a conference I was involved with at Manchester University. When we asked for a coach recommendation the office gave us the name of another company, but after Colin and Lewis's exemplary service I contacted the Conference office to let them know what a good company Belle Vue was if they were asked for recommendations again.

If you could pass on my thanks to the drivers it would be much appreciated.

Bill Watson
Social Committee, Churches Together in Levenshulme
8 September 2012

Hello,

A big thanks to the staff at Belle Vue following our recent trip to Llandudno (Sat 3rd Sept, from Levenshulme). Despite the drizzle, the Churches Together group had a good day out.

This was partly due to Phil, an excellent driver who gave a really smooth ride. He was very helpful, approachable & professional - which was most appreciated by the group as the trip organiser wasn't able to come along on the day. The only negative comment was that there wasn't much leg room.

We hope to use your services again for next year's annual day out.

Joe O'Neill
Duty Supervisor 
Bury's Ring and Ride
28 July 2012

Hi John,

On behalf of all the passengers on the trip to Buxton on Monday 19th July, they would like to send a big thank-you to the Patrick the driver, especially the lady who had the accident in Buxton, and to the way he dealt with her and her friend on picking them up from the hospital on the way back to Bury.

She is very grateful for his help and assistant on the day, as are we at Bury Ring and Ride for his help and assistant on the trip to which all the passengers stated they had a wonderful day out,

Thanks On behalf of Bury's Ring and Ride

Alan and Pat Parfett
30 August 2012

Dear Sir,

We hired a Mini Coach from you, for a trip to the lake district yesterday the 29th August.We were looked after very well by our driver, Robert, who was very friendly, helpful, courteous and a excellent driver. We thought you should know how pleased we were.

Oliver Thomas
Deputy Chief LX
Mamma Mia! International Tour
30th August 2011

Hello,

I just wanted to say a big Thank You for an excellent service we received on our day out to Alton Towers on Sunday. The coach was immaculate and our driver for the day (Lewis) was extremely professional and helpful.

We're all working on the Mamma Mia! International Tour at the Palace Theatre, so our one day off a week is special for us and Belle Vue helped to make this weeks an extra special one.

With a few more days off in Manchester I'm looking to organise some more days out, so will hopefully be in a position to hire some more transport from you in the near future.

Chris Thomas
Tour manager 
Marple RUFC
12th August 2011

Dear Belle Vue Manchester,

I would like to pass on my thanks to your driver Mike Harrison who drove on the recent Marple RUFC tour to Bristol.

Mike was a true professional during the weekend and represented your company very well, always presenting a clean coach and driving in a very safe manner. He made the travel arrangements easy and was great towards all the persons on the trip.

Please pass on my thanks to Mike.

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